KSPS Turns One!

Today marks a very special milestone—KSPS is officially one year old! What started as a dream has grown into something real, meaningful, and deeply fulfilling, and I wanted to take this opportunity to share my gratitude and reflect on all that has happened in the past year.

To our clients, thank you for trusting us with your stories, your healing, and your growth. It’s no small thing to invite someone into your inner world, and I never take that lightly. It is an incredible privilege to walk alongside each of you as you navigate your unique journeys. You’ve shown courage, vulnerability, and strength—and it’s because of you that this work is not only possible, but a joy.

To our supporters, collaborators, mentors, and supervisors: your encouragement, guidance, and belief in our mission have helped shape KSPS into what it is today. Whether you offered advice, shared your wisdom, or simply cheered us on from the sidelines, your presence has made a difference. You remind us that we don’t do this work alone—we are part of a larger, beautiful web of care and community.

In the past year, we’ve grown in more ways than we imagined. One of our goals from day one was to make therapy accessible, organized, and easy to integrate into people’s lives. With that in mind, we made several service upgrades to ensure your experience is smooth and client-centered.

🔔 Convenient Booking & Reminders: Our booking system, Noterro, now allows you to book, cancel, or reschedule appointments anytime. We also upgraded our notification system to include email, text, and phone reminders—so you’ll always know when your appointment is coming up.

📱 Two-Way Texting System: Life happens, and we get that. That’s why we introduced a secure texting system that lets you message your therapist if you’re running late or need to communicate quickly. It’s just one more way we aim to support you in real-time.

💳 Expanded Payment Options: We’ve gone from only accepting credit card and e-transfer to now offering direct billing with over 20 Canadian insurance providers. That means less time spent on claims and more time focused on your wellness.

🌐 Website Refresh: We’ve updated our website to reflect who we are and what we offer. It’s now easier than ever to contact us, learn more about our services, and get answers to commonly asked questions.

🔎 Quality of Care: Internally, we’ve worked hard to refine our approach, receive consultation and supervision, and stay up to date on therapeutic best practices. We’re committed to ensuring that every client who visits us feels seen, heard, and supported.

Running this practice has been a learning curve in the best possible way. There have been moments of challenge and growth, and moments of deep fulfillment. I’ve learned more about myself as a therapist, as a business owner, and as a human being in the process.

As we move into year two, our focus remains clear: to offer compassionate, accessible, and empowering mental health support to those who need it. Whether you’ve been with us since day one or are just discovering KSPS, we’re so glad you’re here.

If there are ways you think we could serve you better—or offerings you’d like to see in the future—we would love to hear from you. Your feedback is always welcome and deeply appreciated.

From the bottom of our hearts, thank you for being part of our story. Here’s to a beautiful second year filled with growth, connection, and healing.

With gratitude and warmth,

The KSPS Team